Joolca Australia

On-hold messages are an unfortunate necessity – there will always be times when all customer service reps are too busy to take the call. But that doesn’t mean that you have to subject customers to monotonous corporate statements, syrupy Muzak or over-the-top-enthusiastic marketing spiels. Outdoor equipment company Joolca asked me to come up with a different kind of scripts for their phone system. And different they got.

Wait for the unexpected turns.


On-hold message


Outside-of-hours message


Public holiday message


(For your listening please, most dial tones have been removed from these copies)

Copy of script is available through PDF link in box to the right.

  • Client Joolca Australia
  • Industry Outdoor Consumer Goods
  • Media Phone System Audio
  • PDF